OPERATIONAL RESILIENCE AND EFFICIENCY OF PRIVATE UNIVERSITIES IN SOUTHWEST NIGERIA: THE COVID-19 PANDEMIC EXPERIENCE

  • Nneoma Benita Amos Department of Business Administration and Marketing, School of Management Sciences, Babcock University, Ilishan-Remo, Ogun State, Nigeria
  • Edafe Bawa Dogo School of Management Sciences, Babcock University, Ilishan-Remo, Ogun State, Nigeria
  • Johnson A. Egwakhe Professor, Dean of School of Management Sciences, Babcock University, Ilishan-Remo, Ogun State, Nigeria http://orcid.org/0000-0001-9997-7839
  • Jones E. Umukoro School of Management Sciences, Business Administration & Marketing Department, Babcock University, Ilishan-Remo, Ogun State, Nigeria http://orcid.org/0000-0001-6682-8757

Abstract

The study investigated operational efficiency through operational resilience of private universities in Southwest Nigeria during COVID-19. Private universities were established to impact knowledge, enabled unhindered learning and timely turn-out of graduates since their inception in 1999. However, private universities’ operational efficiency was challenged and truncated by the outbreak of the COVID-19 pandemic, which motivated the thrust to determine their operational resilience along with their efficiency. Primary data were obtained from academic lecturers in eight selected private universities in Southwest Nigeria. The questionnaire used was adapted, and the validity and reliability were established. Findings showed that operational resilience significantly affected the operational efficiency of the universities. Therefore, institutions should leverage technology to enhance response and fast-track learning to drive their operational efficiency in the face of disruptions and pandemic.

Author Biographies

Nneoma Benita Amos, Department of Business Administration and Marketing, School of Management Sciences, Babcock University, Ilishan-Remo, Ogun State, Nigeria

Department of Business Administration and Marketing 

Lecturer 

Johnson A. Egwakhe, Professor, Dean of School of Management Sciences, Babcock University, Ilishan-Remo, Ogun State, Nigeria

Dean, School of Management Sciences,

 Babcock University, Ilishan-Remo, Ogun State, Nigeria

Jones E. Umukoro, School of Management Sciences, Business Administration & Marketing Department, Babcock University, Ilishan-Remo, Ogun State, Nigeria

School of Management Sciences,

Business Administration & Marketing Department,

 Babcock University, Ilishan-Remo, Ogun State, Nigeria

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Published
2021-10-05
How to Cite
AMOS, Nneoma Benita et al. OPERATIONAL RESILIENCE AND EFFICIENCY OF PRIVATE UNIVERSITIES IN SOUTHWEST NIGERIA: THE COVID-19 PANDEMIC EXPERIENCE. Journal of Business And Entrepreneurship, [S.l.], v. 10, n. 1, oct. 2021. ISSN 2685-6255. Available at: <https://ojs.sampoernauniversity.ac.id/index.php/JOBE/article/view/203>. Date accessed: 21 oct. 2021. doi: https://doi.org/10.46273/job&e.v9i2.203.